Home Care Advice for Dental Problems

If you are experiencing dental pain,take a look at the advice below. If you are still experiencing issues, call the practice during office hours.

 

Patient Safety

We are looking forward to the day when we can see our patients again and are busy preparing.

To ensure we are safe for everyone, we wanted to share with you some of the changes you will see next time you visit.

dental implant

What to Do When Having Dental Implant Treatment in the middle of Coronavirus Outbreak

During these unprecedented times we would like to give you some useful tips to help you resolve and reassure any possible dental implant related concerns you may have.

Recently placed implant(s)

If you have had implant(s) placed in the last week or two you will be due to have the stitches removed soon. You will have been informed if these are dissolvable or not. If they are dissolvable then there is no urgency to attend the practice, stay safe at home. A member of our team will give you a call to check on how you are doing. If the stitches are not dissolvable please contact the practice and we will arrange an appropriate time to have them removed.

3-month healing phase

After having had the implant(s) placed you will have a 3-month gap before the next stage of treatment, implant expose. Due to the current situation, several of our patients will be waiting longer than 3 months before this is carried out. Please do not worry, no harm will be done to the implant or you if this stage is not carried out after 3-months. This stage can be carried out any time after 3 months.

Implant expose

This stage is routinely carried out 3 months after placing the implant. Some patients will have had this part of the treatment already carried out. You will have had a small circular disc called a healing cap or healing abutment placed into the implant that protrudes through the gum. It is very important that this cap/abutment is kept very clean. You must brush the cap directly with your toothbrush (electric or manual) twice a day just like your teeth to keep it clean. No harm will be done to it. If it is kept clean and the gums around it healthy you will minimise any risk of problems.

A common issue with these healing caps is that over time they can become loose. Do not be concerned if this happens. Carry on brushing it and it will unwind fully and drop out. Keep the cap in a safe place. The gum will heal over the top and close the hole. Under current guidelines this is not a dental emergency and so you do not need to attend for any treatment. However, please do give us a call so we can make a note of it and plan to get you booked in as soon as we are able to resume normal services. It would also be very helpful if you can send a picture of the cap so that we can reassure you no further intervention is required.

Implant impressions

A small number of patients will have had impressions (moulds) of their teeth carried out to make the implant teeth or to start the stages to make the teeth. With the Government’s advice regarding social distancing and our governing bodies advice of not using any aerosol generating procedures, most laboratories will have closed or significantly limited the work they will be carrying out. Rest assured that when the time comes to fit your new teeth, if there are any adjustments, discrepancies or need for remaking you will not be charged for these. Many cases will be routine and we will be able to fit your new teeth with minimal disruption, once we are able to resume our normal service.

Completed Treatment

If your implant treatment has been completed, you will have been placed on our implant recall list. If you are due your implant check-up, this will be postponed until we are able to resume normal service.

Complications which may occur which are not deemed an emergency:

  1. Loss of a healing abutment. If the healing abutment (Small metal stopper protruding through the gum) can occasionally come loose during the healing phase. This is not a problem and can remain out during the healing phase and beyond.
  2. Loss of a dental implant. If the dental implant becomes loose and falls out the area will heal as normal. Please contact the surgery to advise of the situation and we can make appropriate arrangements to assess you for further treatment after it is safe to do so.
  3. Loss or loose implant crown. If the implant crown has fallen off, simply keep the crown safe and the area in your mouth that the crown once fit clean. Contact the surgery to advise of the situation. If the implant crown is loose and causing pain contact the surgery for further advice.
  4. Broken/chipped implant crown. This is not an emergency and no treatment is necessary.

 

Complications which may be deemed emergency care:

  1. Pain, swelling, with facial swelling associated with a dental implant or teeth
  2. Trauma due to a fall, RTA which has fracture, loosen or avulsed your implant/teeth.

We are here for you and if you have any concerns at all, please call us 01642 712 519

26th MARCH 2020 – UPDATE

The safety of our patients and our teams is of paramount importance to us. In the interests of all, we are following the advice from the Chief Dental Officer and stopping any face to face consultations or treatment. This means that any appointments already booked in the next three weeks are cancelled and we will contact you to re-arrange.

Although we have had to close our doors, Riverdale Healthcare will continue to give telephone advice when you need us. Please just telephone your practice in the normal way for details of this service.

Stay at home. Protect the NHS. Save lives.

Coronavirus Impact update

25/3/2020

We will now see EMERGENCY PATIENTS ONLY

PLEASE DO NOT ATTEND THE PRACTICE IF YOU HAVE SYMPTOMS OF COVID-19. If you do you will be asked to leave immediately.

Further to the Prime Minister’s statement on Monday evening, the definition of a dental emergency will need to be much more restrictive. It would be unsafe to provide certain treatments unless we are given access to the appropriate equipment.

Postponing routine appointments
All routine appointments have been suspended in keeping with the current policy from our Professional Body (the BDA) and to respect social distancing in line with Government Policy.  This is for the safety of both our patients and our colleagues.

If you have a routine appointment booked you can expect to hear from us again shortly to postpone your appointment to a later date.

Please don’t worry, you will not miss out on any dental care that you need in the longer term.

Once we are able to get back to our normal operation we will be extending our opening hours to catch-up on postponed appointments although your treatment needs may require reassessment with a new examination, depending on the delay in resuming limited or normal services.

Please do contact the practice by phone if:
1. You require emergency treatment
2. You need advice or reassurance
3. You need a treatment completing such as a crown or denture fit – your original appointment will be cancelled – there may be circumstances where this treatment is provided IF we consider it would prevent a problem or the denture is essential for function.
4. Separate arrangements are being made on a case by case basis for Orthodontic patients and you will be contacted directly by the practice.

In hours emergencies
Please rest assured that whilst we are operating on reduced staffing levels, we are still available to provide emergency dental care. If you experience a problem, please call the practice and we will aim to see you for treatment on the same day if appropriate.
The treatment we are able to provide is governed by regulatory guidance and may be more limited than usual.

Out of hours emergencies
If you have a dental emergency and are unable to wait until our practice is open, please call NHS 111. This service is overstretched so please do so on an extreme emergency basis only.

Thank you for your patience and understanding. Please remember to check our website and social media pages for further updates.

Do stay safe and my very best wishes to you and your family in these difficult times.

Ian A Gordon BDS MFGDP
Managing Director Alpha Vitality Group
Riverdale Healthcare

Important Information

Dear Patient

Covid 19 is affecting all our lives in a way we could not have contemplated even 2 weeks ago. I have delayed writing to you in relation to any change in arrangements at the Practice simply because things are changing daily and at times hourly.

As of today, Sunday 22 March ALL practices in the Riverdale Healthcare Group, including Alpha and  Vitality practices, Archway, Eston, Framwellgate, Pelaw and Hebburn are moving to see patients for Emergency treatment only.

PLEASE DO NOT ATTEND THE PRACTICE IF YOU HAVE OR HAVE SYMPTOMS OF COVID 19. If you do, you will be asked to leave immediately

NHS Commissioners, our regulator and the Chief Dental Officer still only advise a reduction in the number of patients we see and to not provide certain treatments. However our Professional body, the British Dental Association (BDA) backs the position we are adopting.

​I hope you can understand our decision as we support social distancing for our teams and our patients.

All appointments are now cancelled until further notice.

Please contact the practice if:-
1) You require emergency treatment
2) You need advice or reassurance
3) You need a treatment completing such as a crown or denture fit – your original appointment will be cancelled but we will try to accommodate completing your treatment by arrangement.
4) Separate arrangements are being made on a case by case basis for Orthodontic and Implant patients and you will be contacted directly by the practice.

Our senior dental team will be available to give telephone advice if your query cannot be managed by our reception team – you will be called back as soon as possible.

In the interests of safety, OUR DOOR WILL BE LOCKED – PLEASE RING THE PRACTICE FOR ADVICE OR AN APPOINTMENT

We are working to keep our team together and will do all we can continue your treatment when this situation is over.

In the meantime please follow Government advice on social distancing.

Do stay safe and my very best wishes to you and your family in these difficult times

Ian A Gordon BDS MFGDP
Managing Director Alpha Vitality Group
Riverdale Healthcare